What should a cosmetologist do if a client has a reaction to a product?

The appropriate action when a client has a reaction to a product is to stop the treatment immediately and provide appropriate care. This response prioritizes the health and safety of the client. By ceasing the application of the product, the cosmetologist can prevent further irritation or damage, which may occur if the treatment continues.

Providing appropriate care can involve assessing the severity of the reaction, offering soothing agents, and advising the client on what steps to take next, such as seeking medical attention if necessary. This approach not only demonstrates professionalism and concern for the client's well-being but also aligns with the ethical standards of the cosmetology profession.

If a reaction occurs, it is crucial to avoid continuing with any treatments that may exacerbate the issue or cause additional harm. While informing the client of their sensitivity may be beneficial long-term, addressing an immediate reaction must take precedence. Similarly, while calling for emergency assistance could be warranted in severe cases, the first step must always be to stop the treatment and assess the situation firsthand.